As a manufacturer of track systems for all-terrain vehicles, Soucy needs a cybersecurity solution that’s just as adaptable – but their old platform was merely an excuse for a coffee break.
With Riot, Soucy made cybersecurity fun and engaging, pushing completion rates to 100% and helping people stay ready for the latest threats. Here’s how.
The machinery is heavy, but the risk is human
When you think about all-terrain track systems, cybersecurity might not come to mind. As Jean-François Nadeau, CISO / DPO at Soucy says: “In manufacturing, you tend to think about heavy machinery. But in reality, people are connected and work with a computer on a daily basis.”
This connectivity is exactly what makes the Soucy team such a big target. And unfortunately, they’re not alone. “Every company suffers from cyberattacks,” says Jean-François. “Some say they don’t. I would say that they lie.”
With ransomware targeting the manufacturing sector more often, Jean-François knew getting attacked wasn’t a question of if, but when – and everyone at Soucy had to be ready. “How do we protect ourselves, and also our employees, from the rise of those threats?”
Learn more: How ANFH and Centreon Strengthen Cyber Resilience with Tailored Training Content
A training platform people learned to skip
Before Riot, Soucy relied on a more basic training approach: videos and e-learning modules. While this might have made sense on paper, Soucy employees just found a way to avoid it.
“People would find tricks to start the video and go grab a coffee,” says Jean-François. The result? The company’s executive committee consistently sat below 20% training completion.
This wasn’t an awareness problem, but a mismatch in format. The old training simply wasn’t engaging enough to compete with a coffee break, and people had no reason to do it. To overcome this gap, Soucy needed to rethink how to engage employees on cyber risk.
Enter: Riot.
‘Fun and engaging’ – the road to 100% completion with Riot
For Joannie Mailhot, Head of Communication at Soucy, Riot’s interactive format has made all the difference. “The first time I used Riot, I was really excited. I found the interaction with Albert fun and engaging. It’s a good way to communicate something to people.”
Even better, it was simple to get started. “It took fifteen minutes to implement,” says Jean-François, “but it’s helping people bring cyber awareness to the next level.” Now, Soucy is designing courses and phishing simulations to match the needs of each of its subsidiaries.
After such a smooth deployment, the impact was huge: soon, the executive committee reached 100% completion. “They’ve completed all their training, and they like it.”
Today, Riot is helping 2,000+ companies like Soucy stay safe from cyber attacks. We deliver immersive training people don’t just sit through, but actually enjoy.
Keen to learn more about how Riot can help your team? Talk to one of our experts today.